Studio Announcement

As many of you are already experiencing in your personal and professional lives social distancing is playing a role in keeping everyone safe during this time of health crisis.

My business is no exception to these challenges. My daughter, who lives 45 minutes from me, usually helps me keep up with inquiries, postage, packaging and other day to day needs of my business so I can focus on the actual art itself.

Because it is not feasible or safe to continue that schedule I am now 100% in charge of all operations by myself.

Please know that I am working as quickly and effectively as I can to keep orders on track but delays are probable. Not only is it more difficult for me to stay on track with my workload itself but transit times for necessary materials are also being extended and some items are not available at this time and I am on waitlists for those items.

I am currently still working in the rooting lab finishing March Babies. A schedule update will follow in a few days when I have an accurate projection for order shipments.

Thank you all for your patience and understanding. May God Bless & Keep You.

Betty ♡

England’s Custom Kenzie

Preview Instructions
This custom reborn baby was purchased in a package that did not include baby edits. If baby edits had been included in the purchase price shipping would have been delayed by 72 hours from the time of this post to allow the buyer adequate time to contact us with instructions for changes to be made prior to shipment. Because no baby edits are available for this doll it will ship on the next business day.

Instructions For The Buyer
Upon delivery buyer is requested to immediately and thoroughly inspect the package items for any damages incurred during transit. If damage is found please contact me immediately from your purchase history page by logging into the store where you made your purchase and clicking on your order number.

The window of time alotted to report damages during transit or other issues with your purchase is limited to 48 hours from the date of your signature of receipt when your package was marked delivered. I stand behind my work with a 100% Satisfaction Guarantee. If you are unhappy with your baby you may Initiate Resolution Here. This is a TIME LIMITED OFFER. If you have not taken this step within 48 hours of receipt of delivery of your baby the guarantee is VOID.

Tracking Information Has Been Added To Your Purchase History
To find tracking: If you ordered on ETSY you must log into the account you used to purchase this baby and click on your purchase history. When you click on this order your tracking information will be displayed. If you ordered on my website/buy button etc. you will have already received tracking information via email and/or sms message.

Hammond’s Custom Petya

Preview Instructions
This custom reborn baby was purchased in a package that did not include baby edits. If baby edits had been included in the purchase price shipping would have been delayed by 72 hours from the time of this post to allow the buyer adequate time to contact us with instructions for changes to be made prior to shipment. Because no baby edits are available for this doll it will ship on the next business day.

Instructions For The Buyer
Upon delivery buyer is requested to immediately and thoroughly inspect the package items for any damages incurred during transit. If damage is found please contact me immediately from your purchase history page by logging into the store where you made your purchase and clicking on your order number.

The window of time alotted to report damages during transit or other issues with your purchase is limited to 48 hours from the date of your signature of receipt when your package was marked delivered. I stand behind my work with a 100% Satisfaction Guarantee. If you are unhappy with your baby you may Initiate Resolution Here. This is a TIME LIMITED OFFER. If you have not taken this step within 48 hours of receipt of delivery of your baby the guarantee is VOID.

Tracking Information Has Been Added To Your Purchase History
To find tracking: If you ordered on ETSY you must log into the account you used to purchase this baby and click on your purchase history. When you click on this order your tracking information will be displayed. If you ordered on my website/buy button etc. you will have already received tracking information via email and/or sms message.

Loading cart ...
%d bloggers like this: