Policies & Information

1.  Babies are custom painted using my own blend of heat set paints & sealers for lasting realism that will not fade.

2.  Babies are weighted & stuffed for a realistic feel.

3.  Babies (when completed) are photographed under full spectrum lighting (so you can see what you are getting) – Images are NEVER altered or edited.

4.  I have a 100% Satisfaction Guarantee!

5.  Standard Processing Time is 12+ Weeks.  This is due to the high volume of orders.  Delivery Estimates, Progress Photographs & other order information is posted biweekly at www.bettyjcoffman.com

<Scroll down for Coming Home Packages Information>   Would you like to see photographs of MY WORK alongside Prototype Babies?  Please visit:  https://bettyjcoffman.com/minevsprototypes/  

IMAGE NOTICE: I use MANY prototype kit images as well as MY OWN IMAGES (when available) in my listings. I am NOT claiming any of the babies as my personal work unless it is stated in the listing or has my watermark on the image. It is NOT my intention to confuse buyers or misrepresent my work. However, as with EVERY online purchase, IT IS THE BUYER’S RESPONSIBILITY TO READ ALL OF THE DETAILS BEFORE COMPLETING THE PURCHASE.  Before placing an order please take a look at my portfolio at https://bettyjcoffman.com/my-portfolio/   If you need a payment plan you can start yours today at www.bettyjcoffman.com

Processing Speed is something many customers have requested as a selection in my store.  So, I have combined my packages with delivery speeds to give the very best choices for realism, accessories and the optimal baby wait for each new mommy. Standard Processing is 12+ Weeks.  Please note:  *Processing Time BEGINS when the blank kit is received by ME.  If your kit is pre-order OR temporarily out of stock you will be notified when the kit arrives and the week count has begun.

COMING HOME PACKAGES

Economy Bald

  • Hyper-Realistically Painted Baby With NO HAIR (baby will have eyelashes if asleep)
  • Baby will arrive UNDRESSED
  • There will be NO OTHER ITEMS in this package

Baby Only Package:

  • Hyper-Realistically Painted AND ROOTED Baby
  • White Onesie
  • Disposable Blanket

Bronze Package:

  • Hyper-Realistically Painted and rooted baby
  • White Onesie
  • Hospital Blanket
  • Hospital Hat
  • Hospital Socks
  • Hospital Style I.D. Bracelet
  • Care Instructions
  • Extra BabyScent Diaper

Silver Package:

  • Hyper-Realistically Painted and rooted baby
  • White Onesie
  • Hospital Blanket
  • Hospital Hat
  • Hospital Socks
  • Hospital Style I.D. Bracelet
  • Care Instructions
  • Extra BabyScent Diaper
  • Digital Baby Announcement with printable images
  • Baby Shower (9 assorted baby items)

Gold Package:

  • Hyper-Realistically Painted and rooted baby
  • White Onesie
  • Hospital Blanket
  • Hospital Hat
  • Hospital Socks
  • Hospital Style I.D. Bracelet
  • Care Instructions
  • Extra BabyScent Diaper
  • Digital Baby Announcement with printable images
  • Baby Shower (15 assorted baby items)
  • Diaper Inserted Sound Unit with realistic baby sound
  • Baby Warming Pad

Platinum Package:

  • Hyper-Realistically Painted and rooted baby
  • White Onesie
  • Hospital Blanket
  • Hospital Hat
  • Hospital Socks
  • Hospital Style I.D. Bracelet
  • Care Instructions
  • Extra BabyScent Diaper
  • Digital Baby Announcement with printable images
  • Baby Shower (21 assorted baby items)
  • SoundBib Multi-Track BabySound Unit with 3 programmed premium baby noises
  • Baby Warming Pad
  • Digital Proofing (you get a pre-shipment image to approve)
  • 1 Baby Edit (you can request more blushing, crease depth or mottling)
  • Newborn Photography Package 50-125 Professional Hi-Res Printable Images of Your baby

Diamond Package:

  • Hyper-Realistically Painted and rooted baby
  • White Onesie
  • Hospital Blanket
  • Hospital Hat
  • Hospital Socks
  • Hospital Style I.D. Bracelet
  • Care Instructions
  • Extra BabyScent Diaper
  • Digital Baby Announcement with printable images
  • Baby Shower (21 assorted baby items)
  • SoundBib Multi-Track BabySound Unit with 3 programmed premium baby noises
  • Baby Warming Pad
  • Digital Proofing (you get a pre-shipment image to approve)
  • 3 Baby Edits (you can request more blushing, crease depth or mottling)
  • Newborn Photography Package 50-125 Professional Hi-Res Printable Images of Your baby
  •  2 Muslin Swaddles – for swaddling your reborn baby (can also be wrapped around you as a carrier)
  • Tummy Time Baby Play Mat
  • Baby Bouncer (assorted styles based on availability)
  • Basic Fold Down Baby Stroller
  • Front Carry Baby Carrier
  • Diaper Bag Filled with Faux Accessories (formula bottle(s), diapers, wipes, extra onesie, changing pads)

TERMS & CONDITIONS OF THIS PURCHASE

ORDER PROCESSING GUIDELINES:

Upon completion of payment, materials necessary for the completion of the order initiated will be reserved for the project commissioned.  Projects are completed in the order they are commissioned.  Standard Processing is 12+ Weeks. 

By completed checkout the buyer has acknowledged that he/she has carefully read and fully understands all of the items in the agreement and that they are providing consent to all terms therein.  It is the buyer’s due diligence to read all of the details prior to purchase to avoid confusion.  This responsibility does not in any way rest upon the seller.

All payments are nonrefundable.  There are absolutely NO exceptions to this policy.

MY 100% SATISFACTION GUARANTEE:

It is our goal that you be happy with your purchase and that you have an excellent buying experience.  We understand that sometimes our vision and a buyer’s vision may not be complementary.  In these rare instances, the following options are available for resolution.

1.            You may send the baby back for another alteration (buyer pays shipping both ways). Baby must be shipped back to me within 48 hours of receipt of delivery. 

2.            You may return your doll in exchange for 50% OFF any baby in the store (baby only package).

3.            You may send the baby back to me for a kit do-over. This allows you to have another baby created from a different READILY AVAILABLE non limited edition sculpt.

a.            The buyer will be responsible for the cost of the materials & shipping.  This cost is $250 and will have standard delivery in 6-9 months.  You may opt to rush delivery by requesting a baby with NO HAIR or by purchasing Planned Arrival.

RETURN SHIPPING POLICIES

1.            Baby must come back to me in the original condition with ALL ACCESSORIES.

2.            Package must be insured for the full value of the doll with tracking.

3.            Buyer must request a return within 48 hours of receipt of delivery.

4.            If all of the above requirements are not met the doll will be returned at buyer’s expense and the return will be voided.

PURCHASE AGREEMENT

By purchasing a custom baby on any venue, you have entered into a legally binding agreement with the artist for the commission of a custom reborn baby made from the blank sculpt of your choice.   It is my goal that every buyer’s experience is positive.  However, due to the rising number of fraudulent actions taken by buyers, the following policies have been put in place to protect both parties.

1)            Buyer will allow up to 35 weeks from the date of purchase (or final payment if layaway) for your order to be processed.  **In most cases the wait will not be this long – but depending on workload it is a possibility.

2)            Buyer acknowledges that there are no refunds, cancellations or returns on custom babies and that you will receive a photograph proof 48 hours prior to shipment.  Changes may be requested at that time.  Changes are limited to additional blushing, darker creases, and other minor paint adjustments.  **No changes can be made to the hair, ethnicity or gender. Requested Alterations can require up to 5 additional weeks for processing.

3)            If a customer wishes to swap sculpts or make other changes to their doll order, a form must be submitted to make those changes.  Additional charges may apply. Requests not submitted by form will not be acknowledged.

4)            Upon delivery receipt you will have 48 hours to request a return.  There are no exceptions to this policy.

5)            All payments are non-refundable. There are no exchanges, refunds or cancellations.

6)            No two dolls are ever identical. I cannot make exact carbon copies of another doll.  Each doll will have natural variations in coloring and details which add to the uniqueness and value of the baby. These are NOT considered to be flaws.  Reference photographs provided by the buyer do NOT in any way indicate that precise replications of the photograph submitted will be present in the finished piece.  Variations are expected and by nature are NOT considered a defect.

7)            Attempting to force a refund for within the term of 40 weeks agreed to in this contract is considered breach of contract. My Littlest Blessings will initiate litigation to reclaim any refunded amount plus legal costs. Repercussions the following actions will result in immediate shipment of incomplete doll and possible litigation.  Rushing the artist by sending incessant pressuring messages,making negative remarks against the artist or business on social media, opening a complaint on Etsy, Paypal or other platform, initiating a chargeback with a credit card company.  Please be advised that initiating a chargeback on a credit card payment for this contracted purchase is considered fraud and those funds can legally be won back in a court of law by the seller. Opening a dispute or claim on Etsy, Paypal or any other platform will result in the immediate shipment of the unfinished doll. Litigation against the buyer will be initiated for any damages incurred. If, in any case, a buyer is awarded a refund against the policies included in this binding contract, My Littlest Blessings will file a lawsuit against the buyer for reimbursement of lost income and legal fees.  Additional charges may also be included in this action for breach of contract and/or libel against the artist and/or the business if the situation necessitates.

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